Your Data, Respected

Privacy Policy

This policy explains what information we collect, why, and how we protect it.

Last updated: 2 October 2026

1. Information we collect

Name, phone number, email address and delivery/billing address when you place an order or contact us.
Order details and communication history.
Basic technical data (browser, device, IP address, cookies) to run and secure the website.

2. How we use it

To process, pack, ship and support your orders.
To send order updates by email, SMS or WhatsApp.
To respond to enquiries and improve our products and website.
To send offers only if you have opted in — you can unsubscribe at any time.

3. Payments

Online payments are handled by Razorpay, a PCI-DSS compliant payment gateway. Your card, UPI and bank details are entered on Razorpay’s secure system and are never stored by us.

4. Sharing

We never sell or rent your personal data. We share only what is necessary with courier partners (to deliver your order), our payment partner (to process payment) and when required by law.

5. Cookies

We use essential cookies for the cart, checkout, login and wishlist, and basic analytics to understand site usage.

6. Data security & retention

The website uses SSL encryption. We keep order records as required for accounting and legal purposes.

7. Your rights

You may request access, correction or deletion of your personal data by emailing us at owaisrazagujarat@gmail.com.

8. Contact

QTraders (Proprietor: Hafiz Owais Raza)
J-404 Ashiyana Complex, Near Abrar Tower, Shalimar Society, Adajan Patiya, Surat, Gujarat 395009, India
Phone / WhatsApp: +91 98981 00331 / +91 88088 00166
Email: owaisrazagujarat@gmail.com